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Ordering & Shipping Dispatch times, carriers, delivery windows, and damaged packages.
Once I have ordered, how long will it take before my order is dispatched?
Most orders placed by 11 a.m. PST Monday-Friday for in-stock items will be shipped the same day. (Subject to security check) Orders placed after 11:00 am PST on Friday will be processed the following business day (please be aware this may extend to 48 hours during the holiday season).
How will my order be shipped?
We ship orders via UPS, FedEx or a comparable shipper of our choice. Free shipping is available on orders of $2,000 or more. (Please note: Alaska, Hawaii and U.S. Territories are not eligible for free shipping) Once your order is shipped, we automatically send you an email confirming that your order has been shipped and we include your tracking number. Standard Delivery Times: West Coast: 1-3 business days Midwest: 3-5 business days East Coast: 4-6 business days
What should I do if I receive my package and it is damaged?
Any order discrepancies must be reported within 48 hours of delivery. If your boxes appear to be opened, damaged, or tampered with in any way, you must keep the original boxes and contact us at (888) 421-5942 or email Support@BioHazardInc.com. If your order arrived in good condition but contains damages, shortages, or overages; please contact us at (888) 421-5942 or email Support@BioHazardInc.com.
Payments & Security Cards we accept, checkout security, and order confirmations.
What payment methods do you accept?
We accept all major credit cards: Visa, MasterCard, American Express, and Discover.
Is your site encrypted to prevent credit card fraud?
Yes, shopping at Biohazard Inc is safe, secure and 100% guaranteed. Our SSL (secure socket layer) software is the industry standard for secure online transactions. We take great pride in ensuring our customers security so we use a 256 bit encryption to prevent any vulnerability.
Will I receive a confirmation email?
Yes. After you place your order, you will receive a confirmation email containing your order number and confirmation of items ordered. If you have not received this email, please contact us at (888) 421-5942 or email Support@BiohazardInc.com and we will provide you with your invoice number.
I noticed an error on an order I just placed. How can I fix it?
We can correct the error if we catch it quickly enough. Contact us immediately via email Support@BiohazardInc.com or call us at (888) 421-5942 Monday - Friday 9:00 a.m. to 5:00 p.m. PST. We will try to correct the mistake before your order ships.
Wholesale & Account Minimum order, Tax ID, signup, password, and catalog access.
What is the minimum order?
Our current minimum order threshold is currently $100 pre-tax.
Why do you need a Tax ID Number?
We are a wholesale company and require a Tax ID to sell any of our products at wholesale prices.
How do I sign up with Biohazard Inc.?
You can click here or call us at (888) 421-5942
How do I retrieve my password?
Click the “Log In” link located at the top right of this page, then click “Forgot Password.” Enter your email address and your password will be emailed to you within 5 minutes.
Do you provide a catalog?
Our catalog is available via download in the account screen of your profile. This is only available to those who have an approved account.
Products & Compliance Product quality, local selling rules, and child-resistant vials.
What about the quality of the product?
Biohazard Inc. stands behind the quality of the products we sell as one of the leading smoke shop supply companies in the world. You can be confident that you are purchasing nothing but 100% top quality products.
Is it legal to sell all of your products in my city/state and are there restrictions?
Please check with your local city/state laws in order to determine this.
Are your pop-top vials child-resistant?
Yes. Our 19 dram and 30 dram pop-top vials passed third-party child-resistant testing under US 16 CFR §1700.20, the CPSC protocol for special packaging. Licensed customers can request a test summary for their compliance files. Learn more about our child-resistant compliance.
Mylar Bags Sizes, child-resistance, windows, bulk packs, and compliance.
How do I choose a Mylar bag size?
Pick a Mylar bag by its listed dimensions and capacity. For example, our matte-white 14g bag measures 5 × 8 inches in a 250-count pack, and our kraft 1g bag is listed as 3 × 4 inches in a 1,000-count pack. Always confirm size on the product page before ordering labels.
Are all Mylar bags child-resistant?
No. Child-resistance is listing-specific. Some bags, like our matte-white 14g option, describe a child-resistant ziplock, while others highlight features such as tamper evidence or a window. Check the exact product page for the bag you need.
Can I buy Mylar bags in bulk?
Yes. Stocked Mylar bags ship in bulk packs such as 250-count matte-white 14g bags, 1,000-count kraft 1g bags, and 100-count glossy-black Vista bags. Choose the pack that matches your run. Custom printing has separate minimums.
Do these bags come with a clear window?
Some do. Vista-style bags include a viewing window so the contents stay visible; other styles are opaque. Check the product title, images, and specs for the bag you select.
Are these bags compliant with every state packaging law?
No. Packaging rules vary by state and product type. Confirm child-resistance, labeling, and other requirements for your market, then match those needs to the specific bag listing before you order.
Can I add my logo or artwork to Mylar bags?
Yes. We print custom Mylar bags from your logo or artwork and can help with design. The minimum is 1,000 pieces, with a typical turnaround of 25–30 days after proof approval. Request a quote on the custom Mylar page for your project.
Pre-Rolled Cones Cone sizes like 98/20, brands, case counts, and wholesale minimums.
What does a cone size such as 98/20 mean?
On our RAW® 98 Special listing, 98/20 means a 98mm cone with a 20mm built-in filter tip (crutch). It is brown unbleached paper sold in a 1,400-cone case. Compare both cone length and tip length when you shop formats.
What is the difference between 1¼, 98 Special and king-size cones?
They differ in length and tip size. Current examples include an 84mm RAW® Classic 1¼, a RAW® 98 Special at 98/20, and a RAW® Classic king size at 109/26. Check each listing for the exact measurements you need.
How many pre-rolled cones come in a case?
Case counts vary by product. Our RAW® 98 Special 98/20 case holds 1,400 cones, while the CONES + SUPPLY 98 Luxe 98/26 listing holds 800. Retail multipacks are sold separately—match the case count to the exact product name.
Which brands of pre-rolled cones can I find here?
You’ll find RAW® and CONES + SUPPLY cones, plus Futurola and Vibes cones when those SKUs are in stock. Check each product page for the current format and availability.
Is a case count the same as the wholesale minimum order?
No. A case count is the pack size for that product. Your storewide minimum order is $100—there is no separate case minimum as long as you reach $100.
Glass Jars Concentrate jar sizes, caps, child-resistance, and glass vs plastic.
What size glass concentrate jar is available in bulk?
One option is our clear round 5mL glass concentrate jar with a ribbed black screw-on cap, sold in a 250-count pack. The listing notes this design is not child-resistant. Choose volume and closure from the product page for your fill.
Do the glass concentrate jars include caps?
Yes on the verified listings: the clear 5mL round glass jar ships with a ribbed black screw-on cap, and a separate 5mL listing pairs clear glass jars with ribbed white caps, both in 250-count packs. Check the named product before mixing jars and caps.
Are the 5mL round glass jars child-resistant?
The clear 5mL round jar with a ribbed black cap is not child-resistant—the product page states that clearly. Select packaging that matches your product and market requirements, and review each jar listing on its own.
Are glass jars and plastic concentrate jars the same product?
No. Glass and plastic are separate options. The round glass 5mL jar with a ribbed black cap is a 250-count pack; a clear plastic 5mL screw-top concentrate jar is listed in a 1,000-count pack. Compare material, closure, and pack size together.
Do you offer larger jars as well as 5mL concentrate containers?
Yes. Alongside 5mL concentrate jars, we list larger clear glass jars such as a 3oz straight-sided jar with ribbed white caps (24-count) and a 4oz version (120-count). These are different formats—check each listing for the size you need.
Pre-Roll Tubes Tube sizes for king-size pre-rolls, case counts, labels, and glass tubes.
What tube size is listed for king-size pre-rolls?
Our opaque-black plastic tube listing is 116mm high and 18.5mm in diameter for king-size pre-rolls or blunts. It uses a squeeze-top closure and ships in a 1,000-count case. Confirm fit for your finished pre-roll on the product page.
How many pre-roll tubes come in a bulk case?
The verified 116mm plastic tube listings ship in 1,000-count cases, including clear plus opaque black, green, purple, and red. Other tube materials or sizes may use different pack counts—check the selected product.
Are all pre-roll tubes child-resistant?
No. Check the exact listing. Our verified 116mm opaque-black plastic tube states child-resistance with a squeeze-top opening. That description applies to that product only—review each tube page for the features you need.
What label size is recommended for the 116mm black tube?
The 116mm opaque-black tube listing recommends a maximum label of about 60mm wide by 105mm high. Use that as a guideline for that tube and confirm wrap fit against the product specs before printing.
Do you sell glass tubes as well as plastic tubes?
Yes. Alongside plastic pre-roll tubes, we list clear glass vial formats such as a 95mm clear glass vial with a 15/425 thread in a 495-count pack. Closures and features differ from plastic tubes—compare the listings side by side.
Humidity Packs Integra Boost packs, 55% vs 62%, coverage, and sealed storage.
What does an Integra Boost humidity pack do?
The Integra Boost 8g 62% pack helps regulate humidity inside a sealed container of dried flower. It absorbs moisture when the air is too humid and releases moisture when it is too dry. It sells in a 50-count format for storage use.
How much flower is one 8g humidity pack intended for?
The Integra Boost 8g 62% listing recommends one pack for up to one ounce (28 grams) of dried flower in an airtight container. Follow the instructions on the pack weight you choose rather than applying this coverage to every size.
Do you carry both 55% and 62% humidity packs?
Yes. Active listings include Integra Boost 8g packs at 55% and 62% RH in 50-count formats, plus 67g packs at both humidity levels in 12-count formats. Pick the RH level that matches your storage plan.
Can I buy humidity packs in bulk?
Yes. Formats include 50-count Integra Boost 8g packs and 12-count Integra Boost 67g packs. Choose humidity level, pack weight, and quantity together so the order fits your packaging plan.
Should humidity packs be used in a sealed container?
Yes. The Integra Boost 8g 62% listing calls for an enclosed, airtight container such as a jar or mason jar, with one pack recommended for up to 28 grams of dried flower.
Rolling Glue Packwoods glue uses, sizes, dry time, and how to apply.
What is Packwoods x BIO rolling glue used for?
Packwoods x BIO rolling glue seals blunt wraps, pre-rolled cones, and rolling papers, and helps hold kief on rolled products. It is a rolling accessory, not a finished pre-roll. Formats include 1 liter, 1 gallon, and a 16-count display of 10mL droppers.
Can I use Packwoods glue on joints and pre-rolled cones?
Yes. The 1-liter and 1-gallon Packwoods x BIO listings include pre-rolled cones and rolling papers along with blunt wraps. Apply thin coats. Drying typically takes 30–60 seconds depending on the rolling paper type.
What sizes of Packwoods glue are available?
Choose a 1-liter container, a 1-gallon container, or 10mL dropper bottles sold sixteen per display. Larger sizes suit production; droppers are portable for smaller jobs. Confirm stock on the product page you need.
How should Packwoods rolling glue be applied?
Apply thin coats on all three Packwoods x BIO glue listings. The liter and gallon pages also mention brush, squeeze-bottle, and automated application. Expect 30–60 seconds of dry time depending on your rolling paper.
Where can I check Packwoods glue pricing?
Open the Packwoods x BIO glue product page for the format you need—1 liter, 1 gallon, or the 16-count 10mL display—and compare that listing’s price. Each format is sold separately.