Privacy Policy

Bio Hazard Privacy Policy
June 2019


This Privacy Policy describes the privacy practices of Bio Hazard Inc. (“Bio Hazard”, "us", "we", or "our") with respect to information we collect both online (through biohazardinc.com and other web site(s) operated by or for Bio Hazard Inc. (collectively, "Bio Hazard Sites")), and in connection with your use of Bio Hazard Inc.'s wireless network service (the "Bio Hazard Network"). Bio Hazard Inc. respects your right to privacy. We appreciate that you care about how your information is collected, used, and shared.
This Privacy Policy explains how we collect, use, disclose, and protect your information. By interacting with Bio Hazard Sites and the Bio Hazard Network you consent to the information that is collected or submitted as described in this privacy policy.


What Information Do We Collect?

We may collect personally identifiable information (“Personal Information”) that you provide to us, such as when you purchase, renew, or modify your Bio Hazard customer account(s), make a purchase in our store or on Bio Hazard Sites, access Bio Hazard Sites, participate in surveys or contests, or communicate with us for any reason. The types of Personal Information that we may collect from you may include your name, social network accounts, mailing address, email address, telephone number, date of birth or age, driver's license number, credit card account information, mobile device information, profile pictures, purchase/return/cancellation information, and/or how you use the Bio Hazard Site.
We and our services use cookies, web beacons, and similar technology to receive and store certain information whenever you interact with the Bio Hazard Sites and the Bio Hazard Network through your computer or mobile device. This information, includes, but is not limited to: the pages you visit on the Bio Hazard Sites and the Bio Hazard Network, which web address you came from, the type of browser/device/hardware you are using, purchase information and checkout process, search terms, and the physical wireless access point to which you are connected.

The Bio Hazard Sites may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited Bio Hazard Sites through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

While you may have the opportunity to control the use of cookies through your web browser, we do not otherwise currently respond to web browser "do not track" signals. If we do so in the future, we will describe how we do so in this privacy policy.

Finally, we may also, in certain circumstances, combine the Personal Information we collect with the non– personal information we collect. For example, when you use a Bio Hazard Site, we may combine the non– personal information we collect with your email address.

Bio Hazard Wi-fi: If you do not want non– personal information collected from your mobile device through the Bio Hazard Network, you should not agree to use any WiFi network provided by Bio Hazard. After agreeing to use a wireless network provided by Bio Hazard, you can still stop the collection of non– personal information through the Bio Hazard Network by changing your mobile device settings to disassociate from the wireless network provided by Bio Hazard. If you elect not to use the Bio Hazard Network, you may be unable to take advantage of mobile coupons or other offers provided through the Bio Hazard Network.

How Do We Use Your Information?
Like many wholesalers, the information we collect is generally used to:

  • Process your orders, payment and return transactions
  • Respond to requests for information about products and services
  • Connect with you regarding our guest services via our contact center, internet chat platform, or on social media
  • Deliver promotional offers, newsletters, emails and social media notifications
  • Provide interactive features on the Bio Hazard Sites or Bio Hazard Network
  • Improve the operation of the Bio Hazard Sites or Bio Hazard Network;
  • Provide you with marketing and promotional information that we believe adds value to your accounts ("Promotional Material"); 
  • Customize your experience on the Bio Hazard Sites and in other incentive programs
  • Prevent fraudulent transactions; 
  • Understand your needs so that we may provide you with the most suitable products and services
  • Respond to legal/regulatory inquirer or otherwise communicate with you about our products and services.

Do We Share Your Information With Third Parties?
Bio Hazard does not share your Personal Information with third parties, except under the limited circumstances explained below.

Service Providers: Bio Hazard will not share your Personal Information with service providers who may provide operational or other support services to our customers, or who perform certain functions on our behalf, unless the information is necessary for said Service Providers to complete their functions. Examples of such functions include processing payments, processing rebates, distributing emails, conducting research, shipping orders, and/or providing fraud protection services.

Other Disclosures: Bio Hazard will not share your Personal Information unless Bio Hazard believes, in good faith that such disclosure is: (a) authorized by law or necessary to comply with a legal process; (b) required in response to legal claims; (c) necessary to protect personal safety, property or other rights of Bio Hazard and its customers or employees; or (d) an integral part of a sale of all or part of our business, including assets, merger or reorganization.

Is My Information Secure?
Bio Hazard is committed to maintaining the security of information under our control. As a means of preventing unauthorized access, maintaining data accuracy, and ensuring correct use of information, there are administrative, technical, and physical safeguards to protect the information we collect. Any information collected on a Bio Hazard Site is located on a secure server located behind a firewall and is not directly connected to the Internet. Bio Hazard employs Secure Socket Layer software and password protection procedures to safeguard Personal Information collected.

Information About Children Under 18
The Bio Hazard Sites are general audience web sites and are not targeted to children under 18 years of age. Bio Hazard does not knowingly collect or store personal information of children under the age of 18. If we learn that we have any personal information about a child under the age of 18, we will delete that information.

If a child under the age of 18 has provided us with personal information online, we ask that a parent or guardian email support@biohazardinc.com or call (888) 421–5942.

Rights of California Residents
If you are a California resident, you can request information about the personal information (if any) we disclosed to third parties, pursuant to the California "Shine the Light Law," California Civil Code Section 1798.83 (“Shine the Light Law”). Requests made pursuant to the Shine the Light Law may be made no more than once per calendar year.

To request a notice please submit your request to Bio Hazard Inc. Attn: Customer Service 6247 Randolph Street, Commerce, CA, 90040. Please include "California Shine the Light Request" in the subject line of your letter and include your name and address. Please allow 30 days for a response.

The California "Shine the Light Law," California Civil Code Section 1798.83, permits California residents to request and obtain once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.

Changes To This Privacy Policy
We reserve the right to change this Privacy Policy at any time. To make you aware of material changes to this policy, we will post the date of the policy that was last revised at the top of the policy. We encourage you to periodically review this Privacy Policy. Your use of any of the Bio Hazard Sites or the Bio Hazard Network constitutes your agreement to the current version of this Privacy Policy as of the date of your use.
How Do I Access My Information?
You may update, review, or correct your account information by:
  • Calling us at (888) 421–5942, Monday – Friday, 8:30 AM – 5:00 PM PST; or
  • Writing to us at: Bio Hazard Inc., Attn: Customer Service, 6247 Randolph Street, Commerce, CA, 90040.
Direct Mail or Telemarketing: To indicate that you do not want to receive Promotional Material via postal mail or to receive promotional telephone calls, you may:
  • Email us at support@biohazardinc.com;
  • Write to us at the following address: Bio Hazard Inc., Attn: Customer Service Care, 6247 Randolph Street, Commerce, CA, 90040; or
  • Call us at (888) 421–5942, Monday – Friday, 8:30 AM – 5:00 PM PST.

How Do I Contact Bio Hazard Inc.?
If you have any questions, comments or concerns regarding this Privacy Policy, please email us at support@biohazardinc.com, or send a letter addressed to:

Bio Hazard Inc. Attn: Customer Service 6247 Randolph Street, Commerce, CA, 90040